Privacy Policy

Last Updated: 10 November 2026

Introduction

Hangzhou J&A Analytical Technology Co., Ltd. ("J&A Analytical", "we", "us" or "our") provides analytical instruments and measurement solutions for business customers. This Privacy Policy explains how information is handled when you visit our website, submit a product inquiry or contact us about our products and services.

Information We Collect

When you contact us, you may provide your name, business email address, company name, country or region, and an optional telephone or WhatsApp number. Your inquiry may also include a product name or model, measurement requirements, quantities, application details and other information in your message.

Product inquiry links can prefill the selected product name, model and related product reference. You can review and edit the visible product information before submitting your inquiry.

The website form also records technical information, including the source page, submission time, IP address and browser information. Email communications and delivery records may contain sender and recipient details, message content, headers and delivery status.

Please provide only information relevant to your business inquiry. Do not include sensitive personal information or confidential information that is unnecessary for us to assess your request.

How We Use Information

We use inquiry information to understand your requirements, respond to questions, prepare quotations, discuss product selection or customization, and continue related business correspondence. Technical submission and email records support the operation and troubleshooting of the inquiry process.

The information requested in required form fields is needed to identify the inquiry and respond in a useful way. If you prefer not to use the form, you may contact us by email or telephone.

Contact Forms and Business Inquiries

Submitting the inquiry form saves a record in the website's WordPress database and generates an email notification to our business mailbox. The website also keeps email-delivery logs. Editing a prefilled product name or model changes the inquiry information you send; please check its accuracy before submitting.

The form does not provide a file-upload field. If you send drawings, specifications or other documents by email, their contents become part of the email correspondence. Avoid sending unrelated personal data or unnecessary confidential material.

Cookies and Website Technologies

WordPress sign-in uses cookies for authentication and related technical functions. You can manage cookies through your browser settings; restricting them may affect functions that depend on them.

The website currently references fonts supplied through Google Fonts. When your browser requests a resource from an external provider, that provider receives connection information such as your IP address and browser request information. This is separate from the information you enter in our inquiry form. The provider's privacy information applies to its handling of those requests.

Information Sharing and Service Providers

Information submitted through the website is handled through the website database, our business email service and the systems used to respond to inquiries. Hostinger's email service is used for inquiry email delivery. Website administration, email delivery and technical support providers may process information as part of the services they provide.

If your request requires an additional recipient or a different use of your information, the relevant processing and any necessary notice or permission must be assessed before that use. You may contact us for information about the service arrangements relevant to your inquiry.

International Data Processing

Your inquiry is directed to a company based in China. The locations used by website and email service providers may differ from your own location. Cross-border processing arrangements and any applicable requirements depend on the services used and the circumstances of the inquiry. Please contact us if you need information about the arrangements relevant to your information.

Data Retention

Retention needs depend on the status of your inquiry, continuing business correspondence and any applicable recordkeeping or dispute-related requirements. There is no single retention period that applies to every website submission, email, attachment and backup.

The current website mail-logging setting is configured to remove delivery logs after 30 days. This setting does not automatically delete the original form submission, mailbox correspondence, attachments or backups, and it is not a guarantee that every copy is erased on that date. You can contact us with questions about the retention or deletion of a particular inquiry.

Data Security

No internet transmission or electronic storage system can be guaranteed completely secure. Please limit the information you send to what is necessary for your inquiry. Contact us if you believe information submitted to us has been accessed or used improperly.

Privacy Rights and Requests

Depending on applicable law and the circumstances, you may have rights to request access to, correction of or deletion of your personal information, or to restrict or object to certain processing. Where processing relies on consent, you may have a right to withdraw that consent. You may also have the right to raise a concern with a competent authority.

To make a request, email info@jaanalytical.com and describe your request and the inquiry it relates to. We may need information to verify your identity and locate the relevant records. Requests must be assessed under applicable law and any relevant recordkeeping obligations. The steps and timing depend on the request and the applicable requirements.

Third-Party Websites

Our website may link to external technical references or other third-party websites. Following a link takes you to a service governed by its own privacy practices. Review the relevant provider's privacy information before supplying information to it.

Changes to This Policy

We may revise this policy to reflect changes in website functionality, business practices or applicable requirements. The published policy will identify its last-updated date. Changes requiring additional notice will need to be communicated as applicable.

Contact Information

Hangzhou J&A Analytical Technology Co., Ltd.

Email: info@jaanalytical.com

Phone: +86 571 88257362

Address: Rm 2001, Building F, Intime City, #380 Fengtan Road, Hangzhou 310011, Zhejiang Province, China.